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Schnucks
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fresh guarantee

At Schnucks, we believe in the quality and freshness of our products. That’s why perishable items from our Produce, Bakery, Deli, Meat, Seafood, Dairy and Floral departments are guaranteed fresh or your money back.


Fresh or Your Money Back

If your item isn’t fresh, we’ll make it right.

In-Store Purchases

Bring your receipt to Customer Service at your local Schnucks store. We accept paper receipts and e-receipts from the Schnucks Rewards app.

Delivery and Curbside Orders

Find your order ID and call our Customer Care team at 314-994-440 or 800-264-440 (toll free) and select option 1 for Schnucks Delivers within seven days of purchase. You may also submit a request on our Contact page.

For any questions regarding refunds and returns, please refer to our policy for more details, contact us or visit your neighborhood Schnucks.


What Items Are Included?

Our Fresh Guarantee covers a wide variety of fresh, perishable items from Produce, Bakery, Deli, Meat, Seafood, Dairy and Floral departments.


Rose bouquet
Floral

All floral bouquets and plants are included.

Sliced apple
Produce

From salads to apples, all fresh produce is covered.

Fresh sandwich
Deli

Favorites like sliced Deli meat, specialty cheese and more are included.

Fresh cut French bread
Bakery

All items that are baked fresh in store are covered by our Fresh Guarantee.

Grilled chicken breasts on a plate
Meat

Buy refrigerated bacon, Schnucks chicken and more with confidence.

Three salmon portions on a plate
Seafood

From smoked salmon to refrigerated shrimp, perishable seafood is covered.

Schnucks mexican-style shredded cheese
Dairy

Eggs, butter, refrigerated milk, cheese and more are included.



Keep It Fresh

From proper produce storage to root-to-stem cooking, we’ve got helpful tips to help you maximize freshness and flavor.


Watermelon slices with cut strawberries, blueberries and blackberries on top

Frequently Asked Questions