In-Store

Refunds are accepted within 7 days of purchase. All refunds will be returned in the original form of payment at time of purchase.

• Please purchase only what you need. Exchanges or returns will not be accepted on products that are purchased in overabundance.
• A receipt (paper or eReceipt through our Schnucks Rewards app) is required for any returns totaling over $10.
• Seasonal merchandise may be ineligible for an exchange and/or refund.

Delivery & Curbside Pickup

Refunds for Schnucks Delivers (Delivery & Curbside Pickup) orders placed through the Schnucks Rewards app and Schnucks.com/shop are accepted within seven (7) days from the date the order was picked up or delivered. Refund reasons include:

• Bad replacement item(s)
• Wrong item(s)
• Missing item(s)
• Entire missing order
• Damaged item(s)
• Spoiled perishable(s)
• Extra item(s)

For further assistance, please call our Customer Care team at 314-994-440 or 800-264-440 (toll free) and select option 1 for Schnucks Delivers. You may also submit a request on our Contact Us page.