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Contact Us

Customers are at the heart of everything we do and we appreciate hearing from you! Your feedback is very important as we strive to improve your Schnucks shopping experience. Submit a request to message us or visit our FAQ sections for quick and easy answers.

Need Help? Our Team Is Here.

If you are a customer and have a question, comment or concern, please call us or submit a request to send us a message. The more information you provide, the more diligent we can be in responding. We will do our very best to respond within two business days.


Customers with Questions, Comments or Concerns Regarding Schnucks Rewards or Schnucks Delivers


Please call the eCommerce Helpdesk:

314–994–4400 or 800–264–4400 (toll free)
Schnucks Delivers - Option 1
Schnucks Rewards - Option 2


Hours: 8:30 AM – 8 PM, Sunday through Saturday (except holidays)


Customers with Other Questions, Comments or Concerns


Please call the Customer Care Team:

314–994–4400 or 800–264–4400 (toll free)
Customer Care - Option 3


Hours: 8:30 AM – 12:00 PM and 1:00 PM – 5:00 PM, Monday through Friday (except holidays)


If you are a customer and have a question, comment or concern, please call us or use the form below to send us a message. The more information you provide in the form below, the more diligent we can be in responding. We will do our very best to respond within two business days.


Customers with Questions about Schnucks Floral Orders or Floral Delivery


Please call the Floral Design Center:

314-997-2444


Hours: 6:00 AM – 4:00 PM, Monday through Saturday (except holidays)


9220 Shortline Dr, Saint Louis, MO 63132


Customers with Questions about Schnucks Cooking School


Please call the Schnucks Cooking School office:

314-909-1704
Office hours vary depending on what classes and events are scheduled each day. We ask that you always call before coming into the Cooking School office to ensure one of our teammates is available to assist you.


Schnucks Des Peres

12332 Manchester Rd. St. Louis, 63131
cookingschool@schnucks.com



Contact A Store

If you have a question or concern you feel is best directed to a specific store, please reach out to them directly.


Store Support Center

Vendor, Teammate or Assistance Needed From Corporate Office

If you are a vendor, a teammate or otherwise in need of assistance from the corporate office, please use the following information to reach the appropriate department:


PHONE:

314–994–9900

Hours: 8:00 AM – 5:00 PM, Monday through Friday


MAIL:

Schnuck Markets, Inc
11420 Lackland Road
P.O. BOX 46928
St. Louis Mo, 63146

Frequently Asked Questions

Service Animals Are Welcome

For food safety reasons, only Service Animals that are specifically trained to aid a person with disabilities are permitted in the store.


Service Animals are not permitted in shopping carts. Thank you for your cooperation.

Can I Buy Stamps at Schnucks?

Due to very limited sales, Schnucks no longer sells stamps.